Why use TrainClaimer?
Our awesome features
Claim Processing Service
The forms on train company websites to claim compensation are deliberately complicated. They ask for unnecessary information over multiple pages. We know you don't have the time or patience for that - so let us take care of the claims for you so you can get on with your day.
Tell us what train you catch to work and back and we'll keep track of it on the days you specify. If the train is eligible for compensation, we'll start the claim for you and send you an email - so all you need to do is confirm by pressing one button. Plus, it works for one-off and leisure travellers too!
Daily or Weekly Journey Emails
Get a full rundown of train services for your selected journey - emailed directly to your inbox every morning or for the last week on a day of your choice. With our easy to understand colour-coding, you'll be able to tell at a glance whether your journey is eligible for a compensation claim.
100% compensation to you...
We don't take a cut of your claim. You get your payout sent direct to your bank account, PayPal or as travel vouchers through your door, straight from the train operator who caused the delay to your journey. That means you keep every single penny of the compensation you deserve.
...or 100% to charity (+ a free claim!)
Alternatively you can choose to donate 100% of your claim to our chosen charity, The Samaritans, who are working to reduce railway suicides. This is an excellent way to claim when your train has been delayed because of suicide. We'll even give you a free claim to use the next time you're delayed.
Charts, Stats, Figures and Lists
Want to compare Southern to Northern? How many trains were cancelled in Manchester last week? And how does that compare to the same week a year ago? We have the most powerful railway statistics anywhere on the web, comparing all trains, regions, stations and companies against each other.
PAYG, or topup with Credits
TrainClaimer operates both pay-as-you-go and subscription systems. For PAYG users, Credits are available from 12p per Credit - and one claim costs one Credit. You'll only need a Credit if we accept your claim - and Credits never expire! Some subscriptions come with free Credits every time you renew.
Flexible Subscription options
We charge a very small monthly or annual fee for our service. By doing this we're able to ensure every penny of your refund ends up in your bank account. You can choose from Basic (no Credits), Advanced (free Credits) or Pro (unlimited Credits) subscription options, and you can cancel at any time.
Your TrainClaimer account
Track your claims, and organise your commuting life. Your TrainClaimer account shows you which dates you've claimed for already, allows you to setup your Automatic Claims and Journey Emails, manage your subscription and Credits, and much more. We're always adding new features, too!
Train ticket and pass manager
Simply snap a photo of your ticket or add details of your pass, and we'll do the complicated form-filling for you. Plus for season ticket holders, the next time you are delayed you can use our one-click compensation feature - just check the ticket is still valid and claim with one tap!
Share the TrainClaimer love
If you love TrainClaimer as much as we know you will, why not recommend a friend or family member who you think might also benefit? For those on a subscription plan, when you friend also signs up to a new subscription plan, we'll give you both free Credits to say thanks. Cheers!
We think TrainClaimer is great - and so do our customers! With positive feedback coming in month after month, join the revolution is railway compensation and help us claim back the profit the train companies make, even when things go wrong. Read reviews from satisfied subscribers.