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Simple Rail Delay Compensation

We've taken the pain out of making your claim.

Never fill out another rail refund form

How much of your money have you left on the table due to unclaimed rail compensation? You're not alone. Thousands of commuters every day experience delays they're entitled to compensation for, but never send off for it. It's easy to see why; train companies don't make it simple to see if you're eligible for compensation.

Rather than potentially waste their time filling out forms, many commuters simply choose to cut their losses. That ends now.

Your Virtual Refund Assistant

TrainClaimer takes all the legwork out of applying for refunds; just let us know where and when you left, and where you were going to and we'll offer you a one-click refund application if you're eligible. You can even set up your daily or one-off journeys so that our system will have everything ready to go if your train is delayed – we'll just send you an email to let you know a claim is awaiting your confirmation.

Our site has advanced timing features, so even the most irregular of commutes can be entered into the system – this is ideal for shift workers, freelancers and students who won't always be travelling Monday to Friday at set times.

Manual Claims

You can also claim manually, and this is still quick-and-easy to do: It's a simple matter of finding the service you were catching, clicking "claim compensation" and following the on-screen prompts. You'll be done in just a few minutes! This will also allow you to store your season ticket details with us so that you can make the process even faster the next time.

We'll send you an email to let you know when your claim's been finalized. We don't take any commission from your refund so you'll see the full amount in your nominated payment account.


Each claim you make costs a single Credit, which can be topped up on a pay-as-you-go basis for free accounts, or will be automatically added to subscription accounts. You can also gain free Credits by referring friends to our service!

Start claiming compensation »